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    Sierra

    Agent Engineer

    Sierra•
    London
    •
    Posted March 27, 2025
    Human
    Agent Development

    Overview

    Employment Type
    FULL-TIME
    Location
    London
    Salary
    £115K - £210K

    About Sierra

    At Sierra, we’re building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

    Company Details

    Website

    sierra.ai/

    Job Description

    As an Agent Engineer at Sierra, you will be responsible for partnering directly with our customers to build and ship AI agents that handle thousands of customer conversations a day. You will engage with all levels of our customers’ businesses to discover and assess their requirements, prepare and present demonstrations of Sierra’s agent, address and overcome technical challenges, and develop and improve Sierra virtual agents. You will also shape the product roadmap by working with Sierra’s product teams to scope and implement new features essential to the success of your customers.

    Requirements

    • 3+ years experience in hands-on software development of highly technical products.
    • Past experience in Software Development or similar roles at or above the level of Senior Software Engineer.
    • Experience crafting and tailoring a message for potential customers, including executives.
    • Degree in Computer Science or related field, or equivalent professional experience.
    • AI-related experience (experience developing AI agents a plus).
    • Experience with React, Typescript, and Go.
    • MBA or equivalent professional experience.

    Responsibilities

    • Build enterprise-grade AI agents.
    • Engage with customers to discover and assess their requirements.
    • Prepare and present demonstrations of Sierra’s agent.
    • Address and overcome technical challenges in the business process.
    • Develop and improve Sierra virtual agents.
    • Become trusted advisors and drive strategic technical strategies for customers.
    • Shape the product roadmap with Sierra’s product teams.

    Benefits

    • Flexible (Unlimited) Paid Time Off
    • Medical, Dental, and Vision benefits for you and your family
    • Life Insurance and Disability Benefits
    • 401(k) Plan with Sierra match
    • Parental Leave
    • Fertility and Family Building Benefits through Carrot
    • Lunch, snacks, and coffee
    • Discretionary Benefit Stipend
    • Free alphorn lessons

    Skills & Technologies

    AI agents
    Software Development
    React
    Typescript
    Go
    Customer Engagement
    Product Management

    Apply for this position

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    Apply Now

    Job Summary

    Job Type:Human
    Posted On:March 27, 2025
    Location:London
    Salary:£115K - £210K
    Category:Agent Development